Goldendale House care home in Stoke on Trent has achieved an overall “Good” rating in a recent Care Quality Commission Inspection. We are delighted for all the staff, residents, and their families that the visit was met with such a positive outcome. It is testament to all the hard work of the care team and the community spirit at the home that Goldendale House has achieved these standards. Find out more about life at our care homes.
The overall rating for the service at Goldendale House was “Good” with all the sub categories of the report being rated as “Good” for Safety, Effective, Caring, Responsive, and Well-Led.
Safety – “People were safeguarded from abuse. Risks were assessed and people's safety was monitored. People were supported by sufficient staff that had been recruited safely.”
Effective – “People's needs and choices were assessed and they were supported to receive the care and support they needed…They were supported by staff that were knowledgeable and had the skills to meet their needs…The building was designed to support people effectively.”
Caring - People were treated with kindness, respect and compassion by staff who also provided emotional reassurance when required…to maintain their independence and their privacy and dignity…”
Responsive – “The service was responsive. People and relatives were involved in all aspects of their care and their needs and preferences were assessed and met.”
Well Led – The service was well led. There was a positive culture where people, relatives and staff felt able to express their views and we found these were used to drive improvements.”
Discover more about the services we offer at Lovett Care. When our family members and loved ones get older they may need more support for daily activities. Sometimes a variety of medical conditions, like dementia lead to the need for specialist care and support. Lovett Care currently operate two specialist care homes in Stoke on Trent, Goldendale House and Hilton House. Providing accommodation for persons who require nursing or personal care, dementia care, and caring for adults over 65 years of age.
To discuss any aspects of our residential care home in Stoke on Trent provision, please contact us and we will be happy to provide further information.