Dawn Duckers is a Receptionist at Charlotte House care home. Dawn originally started working at Charlotte House as a Care Assistant before taking up the role of Receptionist at the beginning of 2020. Prior to her career in care, Dawn was both a childminder and a civil servant for the Benefits Agency.
1. How long have you worked at Charlotte House?
I have worked at Charlotte House for 5 years, first as a Care Assistant and now as a receptionist.
2. What is your favourite part of your role?
I very much enjoy getting to know residents and their families both before and after they come into Charlotte House. I love seeing residents flourish in the first few days following their arrival and seeing their happiness bloom as they become part of the community here.
3. What do you like to do outside of work?
I spend as much time as possible with my new granddaughter. I also enjoy shopping trips and lunching with friends.