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Tips for Dementia Care and Communication

Dementia Care FAQs

Dementia care involves a variety of activities, techniques and processes which adapt and alter as a person goes through the different stages of the condition. Over time, aspects of behaviour, personality, memory and communication change and degenerate. How a carer communicates is fundamentally important to carrying out daily tasks and providing support for someone who has been diagnosed with dementia.


dementia care

Dementia Care and How to Communicate Effectively

During the daily routines of dementia care, your body language as the carer is key. A persona communicates thoughts and feelings far more accurately than words alone. Showing a positive calm and friendly demeanour sets the tone of the interaction. This is achieved through our facial expressions, movement, lightness of touch and tone of voice. Adopting the right approach can calm someone and be positive in this way usually results in a good response.

Gaining a person’s attention will make communication easier. Should you wish to talk to them, check that the environment will allow you to do this effectively by temporarily removing distractions like turning down music, turning off the TV or moving to a quieter space. Once you have their attention, speak clearly in a calm tone. An easy to understand vocabulary will help get your message across. If they don’t understand you, try repeating and then rephrasing, using recognisable names of people and places. Be patient and don’t rush any questions or offer too many choices at once. Use visual prompts and aids to help you, for example, show them a red jumper and a blue one when deciding what to wear. If a person becomes frustrated and agitated, calmly distract them and try again when they have recovered.

Listen effectively, this involves recognising the meaning within the conversation even if the words are confused. An angry or frustrated response may simply be a reaction to confusion, discomfort, boredom or pain. Staying positive, calm, and retaining a sense of humour are the fundamentals of effective communication within dementia care.

Providing High-Quality Dementia Care and Communication

The team at our dementia care homes aim to create a great environment with high-quality care. We put into practice the best methods of communication with our residents to ensure that they feel involved and enjoy a positive experience during their time with us. To find out more about our dementia care provision, please contact us.