We are welcoming new residents and visitors across all our homes. We have robust Covid secure measures in place, making us a very safe choice of care for you or your loves one. Read our Covid Policy here.

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Hilton House Care Home

Hilton House is a modern, spacious and inviting residential care home in Stoke on Trent offering residential, dementia and respite care.

Located in Hartshill, Hilton House is situated just 1.5 miles from the local town centre and directly opposite the Royal Stoke University Hospital. The care home is also easily accessible by public transport and car via the nearby A500 and M6, making it a convenient location for visiting family and friends.

Our welcoming home features 47 comfortable single bedrooms and four double bedrooms, along with beautifully appointed communal spaces including a hair salon, dining room, activities lounge, quiet lounges, gardens and a relaxing bar area. The purpose-built, modern care home is home to a vibrant and inclusive community of residents supported around the clock by our caring and professional team.

Our Ethos

Hilton House Care Home in Stoke on Trent

We are committed to delivering high-quality person-centered care that prioritises the dignity, independence and happiness of residents.

From the moment a new resident arrives at Hilton House Care Home, we spend time getting to know them and creating their comprehensive personalised care plan. This dynamic system provides a comprehensive record of a resident’s likes, dislikes, background, needs, interests and hobbies.

Our digital care planning system provides up to date information to everyone involved in an individual’s care to ensure appropriate and responsive person-centred care and support at all times.

From delivering impeccable care, organising daily activities and preparing delicious meals we are focused on providing personalised support in a cosy, home-from-home environment where independence and dignity take precedence at all times.

A Vibrant Community

A number of our team members have been part of the Hilton House family for many years, and our care home has built a strong reputation locally for our philosophy of care for both residents and their loved ones.

Our dedicated Activities team organise varied, meaningful and engaging daily activities for residents to enjoy. We also encourage residents to maintain relationships and enjoy social activities outside of their home should they wish.

Mealtimes provide a great social opportunity to nurture new friendships and stay connected. Our team of experienced chefs and catering professionals take great pride in serving delicious, nutritionally balanced homemade meals that use fresh local ingredients and resonate with the identity, background and preferences of residents.

Our mission is to ensure each and every one of our residents has the opportunity to lead a happy and enriched life that champions independence, dignity, respect, health and wellbeing.


My nan went into the care home on the day of the lockdown meaning as soon as she went in no family were allowed to see her. But from phone calls, videos sent home and a recent visit to the door I could not be happier how they are treating my nan.


Hilton House is a brilliant establishment, the care that they deliver is to a high standard and the resident are always looked after and are the main priority. The directors, management and all staff are approachable and will help in any way.


Our relative has only been at this home for a couple of weeks, and we are delighted with her care so far. The staff are attentive and friendly.... Activities provided seem broad and varied and our relative loves the food...

Get in Touch

If you would like further information about Hilton House Care Home in Stoke on Trent or would like to discuss the different care types we provide, please call us on 01782 634922. Our General Manager or a member of her caring team are on hand to confidentially discuss all aspects of your care requirements, be it for yourself or a loved one, and answer any questions that you may have about life at Hilton House.

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