During February 2019 the Quality Care Commission made an unannounced inspection at Hilton House care home. The inspection is a regular occurrence to check that the standards of care and the facilities meet the requirements of our residents. We are delighted to say that Hilton House care home passed all areas of the inspection and is rated Good in all categories.
It is a credit to the hard work, kindness and compassion of everyone working at Hilton House in creating and maintaining a happy and safe environment for all the residents.
A few of the points highlighted in relation to each area of care include:
The full Quality Care Commission Report can be found via the Hilton House page of our website. Lovett Care puts residents at the heart of its mission to provide high quality residential care in Stoke on Trent. You can request a brochure or book an experience day with us if you are looking for residential and dementia care in Stoke on Trent. We look forward to hearing from you!