We are welcoming new residents! Across all our homes, we have robust Covid secure measures in place, making us a very safe choice of care for you or your loves one. Read our Covid Policy here.

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The Latest Lovett Care Response to Covid-19


In light of the ongoing situation with the Coronavirus pandemic, we wish to reassure our residents, their families, our team, and our suppliers that the health and safety of everyone is our main priority. Therefore, we continue to change and respond to updated guidance and information. Any suspected outbreak in one of our care homes will be dealt with in accordance with current published Government and Public Health England and World Health Organisation Guidelines.

This is our latest advice in this changing situation, and we will continue to update this advice regularly. This advice is relating to our Lovett Care homes and is intended for our residents, teams and potential visitors.

Covid-Secure Visiting Pods

Our priority is safeguarding our residents and the team working in our homes. Therefore, to safeguard our residents and minimise the risk of infection, we have developed dedicated visitor pods which are now available for use across our care homes.

We understand that visits from family members and friends are so important to our residents. To accommodate this safely, we have taken all necessary steps to create Covid-secure indoor visitor pods. Each enclosed pod features a clear perspex screen and is accessible from the outdoors to offer peace of mind for visitors and their loved ones. Furthermore, all visitors to our care home will receive a lateral flow test on the day of their scheduled visit and every pod is thoroughly sanitised as per our robust infection control procedure for complete safety and peace of mind.

We can currently accommodate a limited number of day visits, depending on the care home you wish to visit. To arrange this, please contact the relevant care home directly and speak to a member of our team who will make the necessary arrangements.

Alternatively, if you are unable to make a face to face visit, but would like to see your loved ones, please do contact us. We are on hand to help with virtual visits and telephone calls and would be thrilled to support you in connecting with a cherished family member or friend in any way possible.

We Are Safely Welcoming New Residents

We are still welcoming new residents to our care homes, as well as residents needing respite care. However, to ensure the safety of everyone, there will be a 10-day period of isolation where all care and support is provided in the residents’ bedroom in line with PHE guidance.

All of our teams in the homes remain fully briefed regarding how we are dealing with this risk and are clear about our expectations. They have been reminded of our updated policy and the actions required to minimise the risk of infection. Our leadership team continue to meet with all of the team on duty to ensure clear communications twice daily.

Our teams are wearing PPE at all times in our homes and social distancing where possible when not providing care. We continue to carry out enhanced cleaning regimes throughout our homes, and regular handwashing is monitored.

Our care homes have been assessed under the new CQC Emergency Support Framework as managing the situation well.

We continue to monitor our residents and our team for signs of illness, including regular testing and act accordingly.

Stay In Touch

Of course we are delighted to continue to support relatives and friends to keep in touch with their loved ones by communications with the Home Manager and Social Media.

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If you have any specific questions, please speak with the Home Manager or email enquries@lovett-care.com.